The PsyClinic

Exelente atencion de todo el personal, los Dr muy amables y explican muy bien y atienden a tiempo

Excelente experiencia

The office space is a calm, modern, and welcoming environment, and the front desk staff members are kind and professional. However, our overall visit was deeply disappointing. The doctors appeared rushed and did not seem to take the time to fully understand or address our child’s concerns. Their approach felt overly aggressive, intimidating, and unhelpful for a child who was already struggling to express their emotions. Instead of reassurance, we left feeling even more overwhelmed. When discussing potential next steps, including a second opinion and medication monitoring for our young child’s severe anxiety, they introduced the idea of possible separation from parents for several days. This was deeply distressing for both our child and us as parents, and it reinforced negative perceptions about mental health care, which was the opposite of what we had hoped to achieve. Although the doctors may be knowledgeable, we found their bedside manner to be lacking, particularly when working with children. We decided to give the practice another chance by scheduling an appointment with a different provider. Unfortunately, Dr. Ahmed interrupted that meeting without prior notice. His behavior during the appointment left us feeling dismissed and undermined. He appeared to question the professional opinion of another doctor we consulted after he referred us elsewhere, which only added to our frustration. Repeated interruptions and a lack of empathy made it clear this was not the right fit for our family, so we decided to seek care elsewhere. When seeking help for mental health needs, you should feel relief, validation, empowerment, clarity, and hope for positive change. Unfortunately, our interactions with Dr. Ahmed left us feeling the opposite.

I have been with the PsyClinic for about 20 years now. Thumbs up to Autumn Hirrill. She is really involved in my treatment and does not hesitate to bring Dr. Ahmed into the appointments if she feels it is necessary. This is very important to me. Dr. Ahmed and his team went above and beyond to obtain a necessary medication for me that was beyond my reach. My experience all the years has been positive and helpful as I have struggled along a difficult path. Dr. Ahmed as always thumbs up and thank you!!

I've had a consistently good experience with this office and their employees and caregivers. Other people I know who go to the office unfortunately can't say the same, but I can't speak for them. I've been treated well and get timely responses for my requests. My doctor's work with me when I feel like I need to change my meds and they're very patient with me. I honestly have nothing critical to say about them. I see Michelle regularly and she is very kind and attentive. Because of my job, my availability is very inconsistent but the office is always understanding and works with me around my schedule and needs. They're always kind, no matter how frustrated I get. If I could ask one thing, I'd ask that they provide better counseling on what symptoms to expect with my mental illness and how to manage those. Most of our conversations revolve around the medication and don't really stray much from that unless I ask and even then the answers I get are kinda surface level. For my mental illness, medication helps but it doesn't make the symptoms go away. Not to mention the medication brings it's own symptoms that I have to manage, so it would be really helpful to have more resources to help make life more manageable.