ICE International Currency Exchange

Review before I landed this is why reviews matter I was planning to exchange money here, but after reading the reviews, I’ve decided to look elsewhere. The consistent feedback about poor service and disappointing experiences is enough to steer me away. It seems like there are far too many issues that outweigh any convenience this place might offer. Thank you to all the reviewers for sharing your honest experiences—you’ve definitely saved me time and frustration! I think I’ll pass and find a more reliable option.

Be prepared to ask about both directions of the exchange. They quote the favorable exchange and then pay you on reverse when going back to USD. I call this an outright lie. I was in a hurry so if you have to do it, go early and ask them to be clear. I feel like this lie should be illegal if it's not already. I was quoted 1.10 for Euro to USD but she rang it as .90 so I ended up with less than I started with when the euro is stronger. Update... They put the same response on just about every review...about things being more expensive at the airport. I expect that. What I don't expect is to be lied to about a transaction that should be easily transparent. I can then make truly informed decisions. How will you address this with your team(s)?

This place is a scam!!! I gave them $700 USD and received 4000 in Guatemalan Quetzal. Ripped me off! I was suppose to receive 5200. I will definitely be paying a visit on my way back.

STAY AWAY, they are garbage people who will rip you off. They charge a $10 fee then give you currency lower than the true exchange rate, ripped me off for $70 total!!! You guys are garbage

Appreciate everyone leaving reviews to aid in my decision to just withdrawal money from an ATM once I arrive at my international destination. The fact that this company tries to justify charging people 25% of what they are exchanging because it’s an airport location, is embarrassing. Thank you to all the reviewers for leaving insightful reviews.