Belmont Village Senior Living West University

Been meaning to write this for years but held off in hopes of improvements being made. This is one if the most disgraceful, disgusting organizations and should be shut down for negligence of not only the seniors but the staff as well. Horrible so called human being in charge of our most precious groups, seniors. Delaying medications, keeping OLD meds and giving expired ones to seniors. Leaving them soiled due to underpaid super stresses staff. The corporate office is SO INCREDIBLY IMCOMPETENT and borderline SADISTIC in their treatment of their staff and no I'm not a former employee, I'm a frequent visitor an avid notetaker of the failures in this facility. I reached out, left voice-mails, sent emails to no avail they just do not care aboutmaking the necessary changes . This place is a money grab, possible avoid sending your loved ones to this horrendous facility, no matter the location.

This facility is amazing. I work with the staff medication aides and I am always impressed with their knowledge and friendliness. They know the residents they care for and work effortlessly to meet their needs. The facility itself is very clean and well taken care of. The food always looks and smells amazing! And the leadership is very present and involved in the day to day out on the floor. The nurses are kind and attentive to not just residents but partners like myself. I am in facilities all over Texas and this facility is one I would entrust to care for my own loved ones.

To the manager yall need to treat your employees with respect when an employee ask for help please help good workers are hard to find all this backstabbing is not good it's all about respect. Thank you

Great facilities! Great food! Great staff! Memory program is helping my dad. My dad enjoys the field trips. My 93 yo DAD LOVES living at Belmont. I like Belmont- West U because of its convenient inside the loop location near the medical center and VA hospital. Everything my dad needs us nearby.

My Uncle has been a resident at the Belmont for the past year and a half. We were very blessed to have had the help of all of the staff to make his transition from the hospital to the Belmont seamless. As I live and work in Dallas, many of the details had to be taken care of by phone or email. It was a great comfort to know that they were there to help in any way possible. He is doing much better now, and I attribute a part of this to the Belmont staff. It is a great relief to know that he has all of his meals prepared. (He says the food is quite good!) He enjoys the company of other residents and occasionally joins in the community activities they provide. He is provided with transportation to any doctor visits, his laundry is done, and his room is the perfect size for him. Living in a different city, all of these things mean the world to me. The few times that there has been a problem, they get in touch immediately There is no business that hasn't experienced challenges in the past couple of years. The Belmont continues to make improvements and changes for the better and that's what counts. I look forward to my next trip to visit him as they treat family members very well!