Natran Green Pest Control

Alberto Hernandez brindó un servicio excelente.

Muy completo el servicio, la atención de Víctor, el técnico, fue muy amable y profesional

Excellent customer service! Everyone I’ve ever spoken with from Natran has always been kind, knowledgeable and eager to meet our needs as customers. They offer a service that works exceptionally well. Once we saw a couple of bugs in the house after our service and they immediately sent someone out again to make sure all was done to remedy the situation. When we first began, we were moving into a new home and needed move out pest control at our old home and then also to begin pest control at our new home. They worked with us on cost for servicing two locations and making it work. They communicate well, make sure all needs are met and are not pushy about offering new services (they will suggest, but drop it if you say no). I also love that their product is “green” and safe for my kids to be around. If I were to compare this company to another industry, they’d be the Chick-fil-a of pest control. Always going above and beyond with the KINDEST interactions at all times.

I highly recommend Natran. Technician Rober Hale was very professional, friendly and very knowledgeable. He went beyond by closing the gaps, checked the attic, checked for any holes in the house, and swept the garage for spiderweb. He did a great job taking care the interior and exterior! We are looking forward for our next service with Robert, Overall, we are satisfied with Natran, thank you!

Update: from one star to 5. since this post, I was in touch with Natran and I think it was Jessica that I finally got through and discussed what was going on. They offered to re-service and the last technician, Lorenzo did a very thorough job. While I decided to cancel, I’m torn between sacrificing a green solution to procure something else. I let Jessica know a lot of the frustration I had was with the techs not knowing the history of the account and I would have to re-explain our challenges with spiders, and oftentimes they would miss sweeping webs and I’d see them afterwards. If Lorenzo had not done such a good job the last time, I may not be here still considering them for continued service. —- web on my floor robot charging station visible in the hallway. Attention to detail has been poor and they can’t get rid of my spider problem. Not sure how they can guarantee the services when we have had this problem for almost 4 months.