Molly Maid of NW Houston, W Spring, Tomball, the Woodlands

What an amazing experience. I sent in an online inquiry and Molly Maids called me back the same day (a Sunday!) and scheduled me for the very next day. Selly and Susana were AMAZING! I really needed this help and they could not have been more gracious. They did a walk through with me and then got started. I am so grateful for their fantastic, hard work. It's impeccable, every surface absolutely gleams. I would recommend them specifically, and MM as a company, to anyone.

They wrecked into my friends car not paying attention before pulling out. My 4 month old was in the car when this happened. The workers from Subway and the vape store came out and made sure my friends and my baby was okay but yet the “Molly Maid” workers did not even bother to check on us nor my child.

Rosa and Karen are the absolute best!! I can't express enough how thankful I am for their hard work and attention to detail! Work, life, and kids had gotten in the way of keeping a completely tidy house and my mental health was dwindling due to the state of my house with the holidays coming up. Rosa and Karen (total superheroes) came in and saved me from a complete break down. I haven't had a weekend that relaxing in years! Thank you so much!

Wanted to make a post about how great the cleaning service team that came to my new apartment was. Hilda and Gilma did such an amazing job cleaning from top to bottom and they far surpassed my expectations. The apartment I am moving into was dusty and had an odd odor once you walked in. Cupboards had dirt, the mirrors and windows were filthy and when i came in to inspect afterwards it was like I was walking into a brand new place. Communication was great from start to finish with the dispatcher and customer service. Highly recommend them to anyone who needs a good deep clean.

I hired Molly Maid for office cleaning, and the experience was very disappointing. The cleaners arrived late, the appointment was at 11 am, they came in at 2:30 without any notice which disrupted our business operations. Despite the high price, the quality of the cleaning was subpar. Dust was left on desks, floors were not properly vacuumed, Cabinets wiped from outside, and not touch from inside and common areas were barely touched. They missed basic tasks like wiping down the kitchen counters and cleaning the bathroom thoroughly. When the customers service reached out to me and I addressed these issues, Chris the manager were unresponsive, unhelpful and professional. We ended up having to clean parts of the office ourselves after they left. I expected a much more professional service and won't be using Molly Maid again for our office. I definitely wouldn’t recommend them.